FAQ – home – BLOODLINE BREAKER CHALLENGE

FREQUENTLY ASKED Q’S

Why are the Resource tab and the Replay Hub tab both password protected? What is the password? Our Live 5-Day Challenge is a private group for those who paid for access. As such, our Workbook and Replay videos are exclusive to these members. You will have been emailed the password to both tabs when you registered. Please check your Spam/Promotions folders. The password is also available in the Facebook Group.
Where’s the Workbook? The Workbook will be emailed to you Monday morning (please check your spam/promotions folders). It will also be in the “Resources” tab above.
Is it Live? What Time? Each day will be Live, beginning at 11:00 AM Central Time (CT) (9:00 AM Pacific | 10:00 AM Mountain | 12:00 AM Eastern | 5:00 PM UK (BST) | 6:00 PM Central Europe (CEST) | 1:00 pm(next day) Australian Eastern (AEST)) The first hour of each zoom live session is q&A with Robert Henderson, followed by the second hour of his teaching. Only the second hour of teaching will be recorded and available for replay. If you are unclear on what TimeZone you are in, you can Google your location or address and ask.
I’ve been waiting for the zoom to start-did you forget me? we will always begin our zoom link early for staff meeting. we will release the waiting room into the main session 3-5 minutes after 10am central time. we did not forget you. the zoom link in the resource tab is correct for each day monday-friday.
What about replays? The replays will be posted here on the Replay Home tab above, and will only be available for 24 hours following each day, and then access will be removed (Except for those who paid the extra fee to have access to the Video Replay Vault. This was a deal only offered at checkout and will not be offered throughout the week). Example:
If a replay is posted at 3:00 PM Mountain Time on Monday, it will be removed at 3:00 PM Mountain Time on Tuesday.
I don’t see the replays yet – why? Please allow our team adequate time to process, render, upload, and verify the video before reaching out by email or posting questions about its availability. This greatly helps reduce the volume of support requests so our administrative team can focus on serving everyone well.
Why won’t you allow the replays to be available past the 24 hour cutoff? We understand this limited replay window may be inconvenient for some, and we truly appreciate your grace and understanding. This format is intentional so that, as much as possible, everyone progresses through the challenge together rather than participants remaining spread across different days of content. For those who work during the hours of the Live Event, we completely understand the challenge of balancing a full-time work schedule with the replay window. We understand the sacrifice of staying up later in the evenings to watch the replays, and truly believe the material is worth making the extra time for.
I missed most or all of the replays. Can I get a refund? We do not offer refunds for our Live Challenges. If circumstances prevent you from completing the challenge at this time, please don’t be discouraged. We typically host new live challenges every month or two, and we’d love to have you join us again when you’re able to fully participate in the live experience. No, we are not able to roll your registration from this Challenge to a future Challenge. This becomes extremely chaotic when multiple people request special accommodations at future events.
Where are the VIP Session replays? Please note that the replay videos each day only include the General Session teachings. The VIP Q&A sessions held during the first hour are not included on this page.
Can I purchase the Video Replay Vault even though I missed it at checkout? No, the Replay Video Vault was only available as an add-on during the original registration and checkout process and is not available for purchase after registration has been completed.
If I purchased the Replay Vault, when will I get access to the replays? If you purchased the Replay Video Vault in addition to your General or VIP registration, you will receive a password for extended access. at the conclusion of the week, you will receive the links for continued access to these replay videos for the next year. if you did not receive your password, you may email candice@roberthenderson.org or check your spam/promotions folders.
Where is my Homework? Homework is both in the Workbook as well as the option of daily homework that will be posted within a few hours following the Live video sessions each day.
Why didn’t I get my emails? PLEASE CHECK YOUR SPAM/PROMOTIONS FOLDERS for emails with information you may have missed. Also, if you had unsubscribed from our email list sometime in the past, you’ll need to request to resubscribe so our system does not block your email out of respect for your prior email preferences.
How do I Contact Someone with questions not answered in this space? If you have further questions throughout the week, you may email us at Candice@roberthenderson.org or you may tag @Candice Austin in the Facebook Group Page, and ask your question. Fastest reponse will be email. Please do not personal message Candice via Messenger, as that can get lost in the Messenger App under permissions and privacy restrictions.
What’s the Facebook Group Link? The link is posted in the Resources tab and was also emailed to you. Please check your Spam or Promotions folders.
What’s the Zoom Link? It is the same Zoom link for the entire 5-Day week. The link is listed in the Resource tab, in the Facebook Group and was also emailed to you.

Thank you again for joining us for the Bloodline Breaker Challenge. It has been an honor to walk through this week with you, and we are truly grateful for your grace, flexibility, and understanding as we introduced a different format than we’ve used in previous live events. Our heart has been to create an experience where we can journey together as a community while serving everyone as well as possible.

If you have a question or need assistance, please email Candice@roberthenderson.org. All support requests are answered in the order they are received.

To help us serve everyone more efficiently, please do not send the same question to multiple team members or post it across several platforms at the same time. While it may seem like contacting several people will bring a faster response, it actually has the opposite effect. Our team must first communicate with one another to determine who is responding and ensure everyone has the same information before replying. This inevitably slows the process for both you and everyone else waiting for assistance.

Please be still and know that we have not forgotten you. We will respond as quickly as we can. If your message is received near the end of the business day, you will likely receive a response the following morning when our team returns.

Thank you for your patience, your kindness, and for allowing us the opportunity to serve you well. We are believing this challenge is only the beginning of what God desires to accomplish in your life. May the freedom He has begun continue to deepen, and may every step forward establish you more firmly in His purposes and promises.